QUOTE
Online Tech Support: Your Cox Representative, Agent 5, has arrived.
Agent 5: Welcome to Cox High Speed Internet Service Online Technical Support.
May I have your phone number with area code of the primary account holder and full cox.net email address, please?
Ghandi: 316-722-5362 *******@cox.net
Agent 5: You can connect up to 3 computers using our service via a hub. For a complete list of equipment need, you can access our Customer Support page at support.cox.net.
Ghandi: is that going to have wires running all over the place?
Agent 5: Yes.
Ghandi: can i just use a cable splitter and have it going to another room and connecting to cable modem?
Ghandi: much like tv's
Agent 5: No, that cannot be done, it needs to go through the modem.
Ghandi: that's what i said
Agent 5: Each connection need to go through the cable modem.
Ghandi: yeah...Ghandi: ... and have it going to another room and connecting to cable modem?
Ghandi: which connects to the ethernet card
Agent 5: No, through the modem first.
Ghandi: the cable connects to a cable modem then connects to a ethernet card which is inserted in a pci slot which is connected to the motherboard....
Ghandi: isn't that what the connection is?
Agent 5: Yes.
Ghandi: so why can't i do that?
Agent 5: The coax cable goes to the modem, the cable that comes out is an ethernet cable, not a coax cable.
Ghandi: i know
Ghandi: but if the cox cable is run to a splitter and one cable goes to one room and the other to the other room and each into a cable modem through and ethernet cable to the ethernet card which is inserted in the pci slot which in turn is in the motherboard
Ghandi: wouldn't that work?
Agent 5: You can only have one modem per account.
Ghandi: why?
Agent 5: That is the way the network is set up.
Ghandi: can't it be assigned a different ip address?
Agent 5: No.
Ghandi: why is that?
Agent 5: Because that is the way the network is setup.
Ghandi: that makes no sense
Agent 5: Perhaps not, but that is the way the networ is designed. Is there anything else I can help you with today?
Ghandi: what's the hub cost?
Agent 5: We do not provides the necessary equipment, so it would depend on where you purchased it.
Ghandi: but you told me earlier: Agent 5: You can connect up to 3 computers using our service via a hub. For a complete list of equipment need
Agent 5: Yes, for the complete list of equipment NEEDED.
Ghandi: ohh...i see
Ghandi: but couldn't you put a total restriction size on the two IP's?
Agent 5: No.
Ghandi: I feel that your irritated with so I shall be going now.
Agent 5: Welcome to Cox High Speed Internet Service Online Technical Support.
May I have your phone number with area code of the primary account holder and full cox.net email address, please?
Ghandi: 316-722-5362 *******@cox.net
Agent 5: You can connect up to 3 computers using our service via a hub. For a complete list of equipment need, you can access our Customer Support page at support.cox.net.
Ghandi: is that going to have wires running all over the place?
Agent 5: Yes.
Ghandi: can i just use a cable splitter and have it going to another room and connecting to cable modem?
Ghandi: much like tv's
Agent 5: No, that cannot be done, it needs to go through the modem.
Ghandi: that's what i said
Agent 5: Each connection need to go through the cable modem.
Ghandi: yeah...Ghandi: ... and have it going to another room and connecting to cable modem?
Ghandi: which connects to the ethernet card
Agent 5: No, through the modem first.
Ghandi: the cable connects to a cable modem then connects to a ethernet card which is inserted in a pci slot which is connected to the motherboard....
Ghandi: isn't that what the connection is?
Agent 5: Yes.
Ghandi: so why can't i do that?
Agent 5: The coax cable goes to the modem, the cable that comes out is an ethernet cable, not a coax cable.
Ghandi: i know
Ghandi: but if the cox cable is run to a splitter and one cable goes to one room and the other to the other room and each into a cable modem through and ethernet cable to the ethernet card which is inserted in the pci slot which in turn is in the motherboard
Ghandi: wouldn't that work?
Agent 5: You can only have one modem per account.
Ghandi: why?
Agent 5: That is the way the network is set up.
Ghandi: can't it be assigned a different ip address?
Agent 5: No.
Ghandi: why is that?
Agent 5: Because that is the way the network is setup.
Ghandi: that makes no sense
Agent 5: Perhaps not, but that is the way the networ is designed. Is there anything else I can help you with today?
Ghandi: what's the hub cost?
Agent 5: We do not provides the necessary equipment, so it would depend on where you purchased it.
Ghandi: but you told me earlier: Agent 5: You can connect up to 3 computers using our service via a hub. For a complete list of equipment need
Agent 5: Yes, for the complete list of equipment NEEDED.
Ghandi: ohh...i see
Ghandi: but couldn't you put a total restriction size on the two IP's?
Agent 5: No.
Ghandi: I feel that your irritated with so I shall be going now.
that took about 18 Minutes
after all that i think it is crap that i can't have two connections like that.
